We offer an international warranty against manufacturing defects of 5 years for our hard luggage products & 3 years for our soft luggage products & trolley backpacks & 1 year for all our laptop bag products & 6 months for travel accessories. This wouldn't cover product damage due to regular wear & tear of using the product. – https://www.theassembly.in/pages/warranty
Hi – Rest assured, our prices are best possible for the product value that has been designed. To know more about our users experience with our products, pls refer to this link – https://assemblytravel.com/pages/happy-user
No – power bank is not free with luggage, you have to purchase it separately.
Yes, your Macbook (upto 16") will perfectly fit into Neeson (15.6").
You can check for laptop size by using below methods -
1.) Look for specifications on the backside of your laptop.
2.) Check on the official site/Google with the exact model name of your laptop.
3.) Measure manually using a measuring tape (Start measuring diagonally from the bottom left of the laptop screen to the top right of the laptop screen).
It can hold upto 11 inches tablet in it.
Yes, both the outer shell and the tablet compartment are padded to make sure your gadgets are secure.
You can purchase directly from our website https://assemblytravel.com/ – Pls go to the menu on the top left of the screen, then go to the shop tab and all our products can be accessed from there. Orders can be placed directly on each individual product page.
You can also purchase through different marketplaces like- Amazon, Flipkart, Myntra, Ajio, Tata cliq, Nykaa fashion, Nykaa men, Fynd, MensXP, Jio mart etc.
We have, number lock system in our bags.
Unfortunately once a lock's combination is set, there is no way to recover it. In this case the lock will need to be broken to open the bag. However, once the lock is broken, we can ship you a new lock, which can be easily fitted back onto the luggage. You'll need the help of your neighborhood luggage repair store to fix it on the bag.
Rest assured prices on website are the best that we can offer. There is a discount coupon for bulk corporate queries that we get from time to time.
We have three types of payment methods on our web store
(a) COD (Cash On Delivery)
(b) Prepaid payment (By UPI, Cards, Net banking, Wallet, EMI, Cardless EMI etc). We use Razorpay for a secured payment environment.
(c) Buy Now Pay Laterc-Through Snapmint EMI option and BharatX EMI option
At checkout, on payment page select the snap mint EMI option or Assembly Pay and you can easily make payments in 3 installments.
Steps to place order through EMI:
a) Select Snapmint or Assembly Pay option on payment page.
b) Click on complete order.
c) Sign up for snapmint or Assembly Pay if you don't have an account / if have then login and pay the amount to place the order.
There is no interest. You will only have to pay the net amount in 3 easy and equal installments.
When you choose EMI as a payment option, it will automatically divide the payable amount in 3 installments. The first installment will be paid then and there and rest 2 installments will be paid later.
You can pay other 2 installments overtime after your purchase with a gap of 1 month each.
Yes, It can be changed only if the request is made before the order has been processed. Once the order has been dispatched, monogram can’t be edited.
For orders through Amazon we don't have the monogram facility because dispatches are done from the Amazon's warehouse itself where our stock is kept with them. The orders on our website are dispatched from our own warehouse where monogram facility is available. So it's possible if the order is placed through our website only.
SHIPPING & RETURN
We typically take 6-7 days to deliver pan India. For NCR deliveries, we typically take 2-4 days for the product to be delivered.
We have a flexible return policy in case the product doesn’t meet your expectations. Return process end to end is arranged from us. For more details, it can be accessed on this link - https:/www.theassembly.in/pages/return-policy
Once the return process has been formally initiated, the courier company will typically take 3-4 days to collect the parcel.
Once the product has been picked up by the courier company, it typically takes another 6 – 7 days for the product to reach our workshop.
No – there is no additional delivery charge – it is Free. It is also mentioned on each product page.
If the product hasn’t been dispatched, the order details can be edited. However, once the product has been dispatched, we are unable to edit the order details.
We have partnered with premier courier companies like Bluedart, Delhivery and Xpressbees etc. These companies do deliver pan India so we don’t have an issue most of the time but certain pin codes do not get covered so we are dependent on their coverage.
Hi – when the return for your order will be initiated. We inform you through mail. Then the executive from the courier company will come to your registered address to pick up the package within the next 3 – 4 days. You need to make sure that you pack the product properly with all the tags intact.